**NEW** ONLINE CONSULTATIONS
Posted: 21 November 2019
We are now offering Online Consultations.
Online consultations are part of an easily accessible triage system using clinically led decision making. By working their way through a series of questions about their symptoms, patients can be directed to the most effective services and resources. Serious issues can be picked up and alert them to seek urgent medical care rather than wait for a doctor’s appointment.
Patients can request sick notes. Information about symptoms – entered on the online form in a variety of common ailments, can be sent through to the doctor to look at, and respond to via text message.
Please navigate to our ‘New Page’ Titled, Online Consultations for more information.
NHS Easy Read Newsletter
Posted: 20 November 2018
Download the NHS Easy Read Newsletter.
This Newsletter is published three times a year and is full of the latest up to date information for those with a learning disability and autism and their carers, as well as all who are involved in learning disability service provision. You can also click on the link below to read past copies of the Newsletters:
PATIENT MESSAGE: Patient Access Survey
Posted: 9 July 2018
Your local NHS Clinical Commissioning Groups (CCGs) in Worcestershire are seeking the views of local patients on how additional appointments at GP surgeries should develop over the coming years. As part of a national initiative, we want to look at how we can improve access to healthcare by offering routine appointments (urgent appointments are not included in this) outside of the core hours currently offered on weekdays (8:00am to 6.30pm), and the local need for routine appointments at weekends. A high-level plan has been laid out in NHS England’s GP Forward View, issued in 2016, to deliver and extend effective access to out of hours and urgent care services locally.
There is a national and local shortage of GPs and other clinicians who work in general practice. This means that the additional services may be provided at a venue other than your own surgery and that you may not see your own GP or even a GP from your usual practice. Should that GP need to access your medical records, your consent would be sought.
In deciding what level of improved access to GP services is needed for the local population, the CCGs will consider the responses to this survey alongside evidence of GP and other clinical personnel, how GP appointments are currently used, and levels of usage of other services during extended access periods, such as GP Out of Hours services, A&E / Minor Injury Units and NHS 111.
Posted: 20 March 2018
In addition to the practice’s normal opening hours, and additional surgery opening times as stated above, you can also book an appointment to see a local clinician in the evenings or on Saturday and Sunday at locations across Redditch and Bromsgrove.
GP practices are working together to provide extended access appointments to our patients. This means that your extended access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments are telephone only.
These appointments are pre-bookable by contacting the surgery during our opening times – when calling please ask for an extended access appointment and our receptionists will help you to find a convenient appointment.
Posted: 16 November 2017
As of the 18th September there is now a restriction placed on access to certain medicines, treatments, products and food items on prescription.
These changes follow a decision made by the three Worcestershire Clinical Commissioning Groups in July this year where they agreed to no longer support a number of different items, specifically:
- To restrict the prescription of treatments and medicines for shortterm, minor conditions
- To stop the prescription of all gluten-free foods
- To stop the prescription of soya milks, thickened infant formula, formula for lactose intolerance and all infant formula available as ready to use liquid
- To restrict the prescription of oral nutritional supplements
Those patients affected by the new commissioning polices will now be advised to purchase required products from a pharmacy, supermarket, health food store or online.
Please download this leaflet for more information:
You can also click on this link: www.worcestershire.nhs.uk/prescribing/