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Prescription Medicines

All requests for medication must be in writing.

Your local pharmacist should be able to give you advice for non-prescription medication.

IMPORTANT CHANGES TO HOW YOU MAY ORDER YOUR REPEAT PRESCRIPTIONS:

From 1st July 2017 we will no longer be accepting repeat prescription orders via email. You can now register for online access to repeat prescription ordering, see our Patient Access page.

To Register for the Service you can do one of the following:

  • Visit the practice with photographic ID (such as driving license or passport) and ask the receptionist about online access to order repeat prescriptions.
    You will then be notified once access has been processed and you will receive log in details.

OR you can:

  • Go to our Patient Access page
    Click on order repeat prescriptions online
    Click on register
    When prompted, ‘if you have a registration letter from the practice’ select no | now Enter the Practice Postcode – B98 9AA
    Select Maple View
    Complete the registration form

You will then be contacted by the practice and asked to present with photographic ID at reception and given your paperwork with log in details.

By requesting your prescription online, you order the medication you require. This prevents mistakes being made, it is also a faster service.

Ordering Repeat Prescriptions

We have a computerised repeat prescription service. Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment. Your Doctor will decide who can have a repeat prescription. From time to time we will ask you to see your Doctor to review your medication. We do this to monitor your illness and medication.

Please keep the right-hand side of the form for when you require your next medication. Tick the items you require and either:

  • Hand into the Surgery
  • Place in the collection box in the surgery
  • Post to the Surgery, enclosing a self-addressed envelope for its return
  • We also take repeat prescriptions via email to: [email protected]

Wherever possible please give the exact drug names when ordering or use the repeat slip attached to the prescription.

Your prescription will be ready for collection in 2 working days.

If you are unable to get to the surgery you may post in your prescription request and either arrange with the local chemist for it to be collected from the surgery and delivered to you or you can enclose a stamped address envelope and we will send the prescription back to you.

We cannot take telephone requests for repeat prescriptions because of the possibility of error.

The Doctor will attach a note advising you to make an appointment where appropriate, if you do not attend for the review you may not be provided with the medication until you do so. This is for the safety of individual patients. Some local Chemists do a collection service, as a patient this is your responsibility to get in contact with the Chemist and organise this.

Electronic Prescription Service (EPS)

Electronic prescribing has arrived at Maple View! The Electronic Prescription Service is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from. Please click here to go to this page