GDPRlogo

How Maple View Medical Practice uses your information to provide you with Healthcare

This practice keeps medical records confidential and complies with the General Data Protection Regulation. We hold your medical record so that we can provide you with safe care and treatment. We will also use your information so that this practice can check and review the quality of the care we provide. This helps us to improve our services to you.

  • We will share relevant information from your medical record with other health or social care staff or organisations when they provide you with care. For example, your GP will share information when they refer you to a specialist in a hospital. Or your GP will send details about your prescription to your chosen pharmacy
  • Healthcare staff working in A&E, out of hours care, extended access hubs and community staff will also have access to your information. For example, it is important that staff who are treating you in an emergency know if you have any allergic reactions. This will involve the use of your Summary Care Record.
    For more information see: https://digital.nhs.uk/summary-care-records or alternatively speak to your practice
  • You have the right to object to information being shared for your own care. Please speak to the practice if you wish to object. You also have the right to have any mistakes or errors corrected.

Other important information about how your information is used to provide you with healthcare

Registering for NHS care

  • All patients who receive NHS care are registered on a national database
  • This database holds your name, address, date of birth and NHS Number but it does not hold information about the care you receive
  • The database is held by NHS Digital, a national organisation which has legal responsibilities to collect NHS data
  • More information can be found at:
    NHS Digital or the phone number for general enquires at NHS Digital is 0300 303 5678

Identifying patients who might be at risk of certain diseases

  • Your medical records will be searched by a computer programme so that we can identify patients who might be at high risk from certain diseases such as heart disease or unplanned admissions to hospital
  • This means we can offer patients additional care or support as early as possible
  • This process will involve linking information from your GP record with information from other health or social care services you have used
  • Information which identifies you will only be seen by this practice
  • More information can be found at: [email protected] or speak to the practice

Safeguarding

  • Sometimes we need to share information so that other people, including healthcare staff, children or others with safeguarding needs, are protected from risk of harm
  • These circumstances are rare
  • We do not need your consent or agreement to do this

Please download the full document here:

Privacy Notice

For more information ask at reception.