Appointments for the Doctor

We offer routine appointments with the Doctor, Nurse, Health Care Assistant and Phlebotomist, which can be booked up to 4 weeks in advance. We also offer telephone consultations with the Doctor.

Did you know you can book your appointment online?

Using Online Services makes it more convenient for people at our Practice, as there’s no need to make a phone call or visit us. Computer, smartphone or tablet users can make or cancel an appointment at a time that suits them, even when the Practice is closed.

If you are not already registered for GP Online Services, please visit the Patient Access page.

What if I can’t get an appointment?

The Receptionist will take your contact number and ask you for a brief description of the problem, the Doctor will then call you back and discuss the treatment options with you. 111 is also available 24 hours a day for advice on all medical ailments.


We have a high number of patients who fail to turn up for their appointment. If you are unable to attend, let us know as soon as possible, we can then make it available for another patient. Even at short notice we can usually offer it to another patient.

Help Doctor to Help You

Please be aware that appointment slots are 10 minutes — so

  • 1 appointment per problem
  • 1 person per appointment

Appointments for the Nurse

We operate a booked appointment system for all Clinics. When booking your appointment please let Reception know what your appointment is for so that they can advise you when would be the best time for you to come and the length of appointment you require.

Our Practice Nurse provides a wide range of services including:

  • Immunisations
  • Dressings
  • Health Checks
  • Cervical Smears
  • Ear Syringing

Please either telephone the surgery to make an appointment or come in to the reception desk.

Appointments for the Pharmacist

The Practice Pharmacist has telephone appointments available to deal with any medication queries.

Extended Access Hubs

In the Redditch & Bromsgrove area, practices are working in partnership to provide additional GP appointments. If you need access to an evening and weekend non-urgent appointment these are available with both doctors and nursing staff.

Appointments are offered at five Extended Access Hubs which are located at:

  • Hollywood Medical Practice, Hollywood, Birmingham
    • Tel: 07464 662 819
  • Winyates Health Centre, Winyates, Redditch
    • Tel: 07393 654 195
  • BHI Parkside, Bromsgrove
    • Tel: 07503 650 946
  • St Stephens Surgery, Redditch
    • Tel: 07831 764 047

There is always at least one hub open every day of week including bank holidays.

Hub opening hours are:

  • 18.30 – 20.00 Weekdays
  • 08.00 – 12.00 Saturdays and bank holidays
  • 08.00 – 10.00 Sundays (telephone consultations only)

When open, the hubs can be contacted Mondays to Saturdays on the mobile numbers above. Please ask at our surgery reception for more details and to book an appointment. We now offer a limited number of evening appointments between 18:30 – 19:30.

Please ask Reception for details.



Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. The Chief Medical Officer announced that the country is moving into the ‘Delay’ stage of the response to coronavirus from Friday, 13th March 2020.

The new advice issued by the Chief Medical Officer is as follows:

Stay at home for 7 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you’re staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Stay at home advice can be found here:

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

More information can be found on the NHS website here