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Important Letter to Our Patients

Please click on the link to view/download this letter:

 Important Letter to Patients

Patient Message: Face Masks

Re: Guidance note for patients requesting exemption letters

We are aware that some patients might be understandably anxious about the Government’s recent announcements around the use of face masks in various public settings. GPs are unfortunately not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face mask.

Worcestershire and Herefordshire Local Medical Committee has therefore prepared this guidance note as the statutory body that advises and supports all GPs and practice teams across both counties.

The government guidance on exemptions suggests there is no requirement for evidence for exemption therefore it is sufficient for an individual to self-declare this. The responsibility for issuing exemptions lies with the transport provider not your GP. Similarly, practices are under no obligation to provide letters of support for anyone who does not fall under the list of exemptions but considers them to have another reason to be exempted.

Government advice on the use of face coverings can be found here:

Maple View Medical Practice is situated in Church Hill Centre.

We provide medical services to patients resident in the locality from a purpose built building. All the doctors are committed to providing personal continuing care and all registered patients have the choice of seeing any doctor here, no matter who they are registered with.

Anything contained within this website that you would like explained, please contact the Practice Manager, who will be pleased to talk to you and cover any questions you may have.

Move More Activities: June

Download this calendar of events for June: Activity Calendar for June 2020

PATIENT MESSAGE: Patient Access Survey

Your local NHS Clinical Commissioning Groups (CCGs) in Worcestershire are seeking the views of local patients on how additional appointments at GP surgeries should develop over the coming years. As part of a national initiative, we want to look at how we can improve access to healthcare by offering routine appointments (urgent appointments are not included in this) outside of the core hours currently offered on weekdays (8:00am to  6.30pm), and the local need for routine appointments at weekends. A high-level plan has been laid out in NHS England’s GP Forward View, issued in 2016, to deliver and extend effective access to out of hours and urgent care services locally.

There is a national and local shortage of GPs and other clinicians who work in general practice. This means that the additional services may be provided at a venue other than your own surgery and that you may not see your own GP or even a GP from your usual practice. Should that GP need to access your medical records, your consent would be sought.

In deciding what level of improved access to GP services is needed for the local population, the CCGs will consider the responses to this survey alongside evidence of GP and other clinical personnel, how GP appointments are currently used, and levels of usage of other services during extended access periods, such as GP Out of Hours services, A&E / Minor Injury Units and NHS 111.

Practice Boundary

If you are moving outside the area you will need to register with another practice.


Extended Access Hubs

In the Redditch & Bromsgrove area, practices are working in partnership to provide additional GP appointments. If you need access to an evening and weekend non-urgent appointment these are available with both doctors and nursing staff.

Appointments are offered at five Extended Access Hubs which are located at:

  • Hollywood Medical Practice, Hollywood, Birmingham
    • Tel: 07464 662 819
  • Winyates Health Centre, Winyates, Redditch
    • Tel: 07393 654 195
  • BHI Parkside, Bromsgrove
    • Tel: 07503 650 946
  • St Stephens Surgery, Redditch
    • Tel: 07831 764 047

There is always at least one hub open every day of week including bank holidays.

Hub opening hours are:

  • 18.30 – 20.00 Weekdays
  • 08.00 – 12.00 Saturdays and bank holidays
  • 08.00 – 10.00 Sundays (telephone consultations only)

When open, the hubs can be contacted Mondays to Saturdays on the mobile numbers above. Please ask at our surgery reception for more details and to book an appointment. We now offer a limited number of evening appointments between 18:30 - 19:30.

Please ask Reception for details.

Access to the surgery

The surgery provides a disabled access and a disabled patients WC is also available within the Surgery.

Public Transport

The practice premises is situated adjacent to the bus lane, providing easy access from public transport.


There is a large shoppers car park a short walk from the Surgery premises, with some disabled badge holder spaces.

GP Mean Earnings

All GP practices are required to declare the mean earnings (average pay) for GP's working to deliver NHS services to patients at each practice.

The average pay for GP's working in St Stephens Medical Practice (St Stephens Surgery & Maple View Medical Practice) in the last financial year 2018/19 was £50,676 before tax and national insurance.

This is for 4 full-time GP's , 10 part-time GP's and 3 locum GP's who worked in the practice for more than 6 months.

NHS England requires that net earnings of doctors engaged in the practice are publicised, and the required disclosure is shown above. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, or to make any comparison with any other practice.


Please click in the link on the sidebar to get Up-to-Date information on COVID-19

There is separate advice about:

We have created a new Page relating to the Coronavirus, please click on the link for some very useful information from NHS.

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